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Cookie Policy

 

 


Effective Date: June 18, 2026

Cosmo Tea & Tea Limited ("Cosmo Tea & Tea", "we", "our", or "us") uses cookies and similar technologies on our website, www.cosmoteatea.com (the "Website"), to improve user experience, enhance website functionality, understand how visitors interact with our Website, and support our marketing and business operations.

This Cookie Policy explains what cookies are, how we use them, the types of cookies we may use, and the choices available to you regarding their use.

By continuing to use our Website, you acknowledge that you have read and understood this Cookie Policy. Where required by law, we will obtain your consent before placing certain cookies on your device.


1. WHAT ARE COOKIES?

Cookies are small text files placed on your computer, smartphone, tablet, or other device when you visit a website. Cookies help websites remember information about your visit, including your preferences and actions.

Cookies may be placed by us ("first-party cookies") or by third-party service providers ("third-party cookies").

In addition to cookies, we may use similar technologies such as web beacons, pixels, tags, scripts, software development kits (SDKs), local storage technologies, and other tracking technologies.

2. WHY WE USE COOKIES

We use cookies and similar technologies to:

  • Ensure the Website functions properly;

  • Maintain website security;

  • Remember your preferences and settings;

  • Improve website performance and user experience;

  • Analyze visitor behavior and website usage;

  • Process registrations and event bookings;

  • Facilitate e-commerce transactions;

  • Support customer accounts and subscriptions;

  • Deliver relevant content and marketing communications;

  • Measure the effectiveness of advertising campaigns;

  • Detect fraud, abuse, or unauthorized access;

  • Comply with legal and regulatory obligations.

3. TYPES OF COOKIES WE USE

A. Strictly Necessary Cookies

These cookies are essential for the operation of the Website and cannot be disabled through our cookie preference tools.

They may be used to:

  • Maintain website security;

  • Enable page navigation;

  • Process transactions;

  • Facilitate event registrations;

  • Remember privacy preferences;

  • Authenticate user sessions;

  • Prevent fraudulent activity.

Without these cookies, certain parts of the Website may not function correctly.

B. Functional Cookies

These cookies allow the Website to remember choices you make and provide enhanced functionality.

Examples include:

  • Language preferences;

  • Region selection;

  • Saved user preferences;

  • Event registration information;

  • Customer account settings;

  • Subscription preferences.

C. Analytics and Performance Cookies

These cookies help us understand how visitors interact with our Website so we can improve its performance.

Analytics tools may include:

  • Google Analytics;

  • Google Tag Manager;

  • Google Search Console;

  • Odoo Analytics Tools;

  • Other future website performance platforms.

These cookies may collect information such as:

  • Pages visited;

  • Time spent on pages;

  • Website navigation patterns;

  • Device information;

  • Browser type;

  • General geographic location;

  • Referral sources.

Information collected through analytics cookies is generally aggregated and does not directly identify individual users.

D. Advertising and Marketing Cookies

These cookies may be used to:

  • Deliver relevant advertisements;

  • Measure marketing campaign effectiveness;

  • Build audience insights;

  • Limit repetitive advertising;

  • Enable remarketing and retargeting campaigns.

Marketing technologies may include:

  • Meta Pixel;

  • Google Ads;

  • Google Remarketing Services;

  • LinkedIn Insight Tag;

  • TikTok Pixel;

  • Pinterest Tag;

  • Other future advertising platforms.

These cookies may track activity across websites and services.

E. Social Media Cookies

If our Website includes social sharing tools, embedded content, or social media integrations, those platforms may place cookies on your device.

Examples may include:

  • Facebook;

  • Instagram;

  • LinkedIn;

  • TikTok;

  • YouTube;

  • Pinterest.

These cookies are controlled by the respective third-party providers.

4. FUTURE SERVICES AND TECHNOLOGIES

As Cosmo Tea & Tea grows, we may introduce additional digital services, including:

  • Customer accounts;

  • Loyalty programs;

  • Subscription services;

  • Mobile applications;

  • Digital learning platforms;

  • Online workshops;

  • Membership communities;

  • AI-powered chat services;

  • Customer portals;

  • Wholesale portals;

  • Affiliate and referral programs.

These services may utilize additional cookies or tracking technologies consistent with the purposes described in this Policy.

5. THIRD-PARTY SERVICE PROVIDERS

We may engage third-party providers to assist with:

  • Website hosting;

  • Analytics;

  • Payment processing;

  • Event registration;

  • Marketing automation;

  • Customer communications;

  • Email campaigns;

  • Shipping and logistics;

  • Customer support services.

These providers may place cookies or use tracking technologies subject to their own privacy and cookie policies.

We encourage you to review the privacy practices of any third-party services you interact with through our Website.

6. PAYMENT PROCESSING

Payments made through our Website may be processed by third-party payment providers.

Cosmo Tea & Tea does not intentionally store complete payment card details on its systems unless expressly stated at the time of collection and permitted by applicable law.

Payment processors may use their own cookies and tracking technologies to facilitate secure transactions and fraud prevention.

7. CHILDREN'S PRIVACY

Our Website is intended for a general audience and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws.

Parents or guardians who believe a child has provided information through our Website may contact us at support@cosmoteat.com.

8. YOUR COOKIE CHOICES

You may manage your cookie preferences by:

  • Using our Cookie Preference Centre;

  • Adjusting your browser settings;

  • Rejecting non-essential cookies;

  • Deleting cookies already stored on your device.

Please note that disabling certain cookies may affect Website functionality and user experience.

9. WITHDRAWING CONSENT

Where cookies are based on your consent, you may withdraw your consent at any time through our Cookie Preference Centre.

Withdrawal of consent does not affect the lawfulness of processing that occurred before consent was withdrawn.

10. INTERNATIONAL USERS

Our Website may be accessed by users located outside Trinidad and Tobago.

Where required, we seek to comply with applicable privacy and cookie requirements that apply to visitors from other jurisdictions, including those relating to consent and transparency regarding the use of cookies and tracking technologies.

11. POLICY UPDATES

We may update this Cookie Policy periodically to reflect:

  • Changes in legal requirements;

  • New technologies;

  • Website enhancements;

  • New services or business practices.

Any updates will be posted on this page with a revised effective date.

Continued use of the Website after changes become effective constitutes acceptance of the updated Cookie Policy.

12. CONTACT US

If you have questions regarding this Cookie Policy or our use of cookies and tracking technologies, please contact us:

Cosmo Tea & Tea Limited

Petit Valley, Diego Martin

Trinidad and Tobago

Email: support@cosmoteat.com

Telephone: +1 (868) 779-4617

GOVERNING LAW

This Cookie Policy shall be governed by and interpreted in accordance with the laws of Trinidad and Tobago, while recognizing and respecting applicable international privacy and data protection requirements where they apply to visitors accessing our Website from other jurisdictions.